---
title: Can I lock the machine the DeviceLink Agent is installed on?
description: In some cases, the Agent must not be locked while working with vendor software, as it needs access to the software running on the desktop.
---

[Skip to content](https://help.copia.io/knowledge/can-i-lock-the-agent-machine#main-content)

English

Show submenu for translations

[More support](https://help.copia.io/knowledge/kb-tickets/new?hsLang=en)

![](https://help.copia.io/hubfs/Logo_Hotdog_BlackWhite%20(1).svg)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://help.copia.io/knowledge/kb-tickets/new)
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Copia Help Center](https://help.copia.io/knowledge?hsLang=en)
2. [DeviceLink FAQ](https://help.copia.io/knowledge/devicelink-faq?hsLang=en)
3. [Agent](https://help.copia.io/knowledge/devicelink-faq?hsLang=en#agent)

# Can I lock the machine the DeviceLink Agent is installed on?

## In some cases, the Agent must not be locked while working with vendor software, as it needs access to the software running on the desktop.

The Agent must not be locked while working with Siemens Step7 TIA Portal.  As such, Copia recommends running the Agent in a VM environment, and restricting access via the host system.

Additionally, you can find information on how to RDP in and out of the agent machine without locking it [here](https://www.anyviewer.com/how-to/remote-desktop-without-locking-host-0007.html). You could also configure the agent machine to be logged in and logged out on a schedule using [this tool](https://www.logonexpert.com/).

- [Getting Started](https://help.copia.io/knowledge/getting-started?hsLang=en#main-content)

    - [Sales Wiki](https://help.copia.io/knowledge/getting-started?hsLang=en#sales-wiki)
    - [Account Management](https://help.copia.io/knowledge/getting-started?hsLang=en#account-management)
    - [Customer Experience](https://help.copia.io/knowledge/getting-started?hsLang=en#customer-experience)
- [Source Control FAQ](https://help.copia.io/knowledge/source-control-faq?hsLang=en#main-content)

    - [Web App](https://help.copia.io/knowledge/source-control-faq?hsLang=en#web-app)
    - [Git Questions](https://help.copia.io/knowledge/source-control-faq?hsLang=en#git-questions)
    - [Desktop App](https://help.copia.io/knowledge/source-control-faq?hsLang=en#desktop-app)
    - [Tutorials](https://help.copia.io/knowledge/source-control-faq?hsLang=en#tutorials)
    - [Best Practices](https://help.copia.io/knowledge/source-control-faq?hsLang=en#best-practices)
    - [Source Control](https://help.copia.io/knowledge/source-control-faq?hsLang=en#source-control)
- [DeviceLink FAQ](https://help.copia.io/knowledge/devicelink-faq?hsLang=en#main-content)

    - [Siemens TIA Portal](https://help.copia.io/knowledge/devicelink-faq?hsLang=en#siemens-tia-portal)
    - [Agent](https://help.copia.io/knowledge/devicelink-faq?hsLang=en#agent)
    - [General](https://help.copia.io/knowledge/devicelink-faq?hsLang=en#general)
    - [Rockwell Studio 5000](https://help.copia.io/knowledge/devicelink-faq?hsLang=en#rockwell-studio-5000)

[![Chill listening crop-3](https://help.copia.io/hs-fs/hubfs/Logo_Hotdog_BlackTeal-1.png?width=87&height=24&name=Logo_Hotdog_BlackTeal-1.png "Chill listening crop-3")](http://copia.io)

43 W 24th St, 6th Floor  
New York, NY 10010

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2025, Copia Automation, Inc.